Frequently Asked Questions
Here you can find answers to the most frequently asked questions from our users.
Navigate to our site recarga.vip in the upper right menu, click on “Log in /Registration”. Then enter your information and press “Create new account”. You will receive a text message on your mobile with a 4-digit code to validate your account. You must place it on the page in order to finish the registration. Upon completion, your account will be created and ready to use.
- Sign in if you are already a customer or register as a Recargas VIP customer here.
- Enter the Recharge Area here.
- Step 1 - Configure recharges: Enter the cell phone and the amount of balance (in USD) to recharge.
- Step 2 - Payment method: Fill in the form with your credit card information.
- Step 3 - Confirmation and summary: Check that all the information is correct and confirm your recharge by clicking on the button: Pay and Finish. The top-up will be credited immediately to your contact’s cell phone.
Select the type of purchase you want to make (mobile top-up, buy balance). In the last option to make the payment, press the option Add payment method, once you add your card information, press the button Pay.
Navigate to our site recarga.vip. In the upper right menu, click on the button “Log in/Register”, then enter the email associated with your Recargas VIP account, your access password and press the button “Sign in to my account”.
In the top right menu, click “Login/Register” and press “Recover Password”. The system will ask you to enter the email associated with your Recargas VIP account. You will receive an email with a link to Restore your access, by entering a new personal access code.